Delivery Information
WHAT ARE YOUR DELIVERY TIMES?
The delivery time is as follows:
HongKong Post: Generally 16-60 days after delivery, the actual time depends on the shipping time of carrier.
DHL: Average transit time is 3-10 days. Please subject to the actual Ships Time officially provided by DHL.
HK-FEDEX: Average transit time is 3-10 days. Please subject to the actual Ships Time officially provided by HK-FEDEX.
After your order is shipped, please keep the lines open and sign for it in time. If you do not receive the item within 20 days after shipment, please contact us as soon as possible. If you do not contacted us for more than 30 days, we will assume that you have received the item.
CAN I MODIFY MY DELIVERY ADDRESS?
1.After you place your order, you will not be able to change the shipping address;
2.If the order is not paid, you can close the order and make a new order;
3.If the order has been paid successfully, but no shipping information updated, you can contact the customer service to confirm whether you can change the shipping address;
4.If the order has been shipped, then any change of the shipping address is not supported;
5.Please contact us ASAP if you find any address error, but we can not afford the loss of transportation cost or the failure to receive the goods due to the wrong shipping address you submitted.
HOW CAN I TRACK MY ORDER
Please track your order details on our delivery partners’ websites using your tracking number.
17Track:https://www.17track.net